Document the current operation
List roles, floor structure, order channels, guest touchpoints, current systems, repeated data entry and the metrics management uses today.
Map your workflows, set up the tools and test with real orders.

Define your tasks, access and integrations before going live.
List roles, floor structure, order channels, guest touchpoints, current systems, repeated data entry and the metrics management uses today.
Select the smallest set of the 9 product areas that removes a clear workflow problem without replacing systems that should remain in place.
Define permissions, queues, actions and visible status for owners, managers, service staff, kitchen, reservations and finance as required.
For each POS, payment, delivery or accounting connection, document the source, fields, direction, refresh timing and responsible role.
Test bookings, walk-ins, table orders, modifiers, kitchen handoffs, sold-out items, split bills, refunds and reporting before go-live.
Track agreed baseline metrics such as wait time, preparation time, table turnover, average check, payment time or repeat-visit rate, then adjust the configuration.
We will plan the setup, tests and rollout with your team.