PayMyDine
4 guest actions
Scan, browse, order and pay without losing the table context.
A table QR can open the mobile menu, keep the table attached to the order, support service requests and continue into checkout.
5-step operating flow
Carry context from the first table action to the final management question.
PayMyDine connects guest-facing actions, role-based workspaces, kitchen status, payment, reporting and AI without asking every person to use the same interface or re-enter the same context.
PayMyDine5-step operating flow
Guest actions remain restaurant work
A mobile action should create the right table, service or payment task for the team.
The guest sees a short flow. The restaurant receives the structured context needed to prepare, serve and settle the table.
Restaurant-controlled service
Digital convenience feeds the team workflow instead of replacing it.
Service staff and kitchen receive the next action in role-focused views, while the restaurant controls menus, availability, service and payment options.
Five explicit handoffs
At every step, define the action, context, responsible role and visible status.
This makes the workflow testable: teams can see where information is lost, where status is repeated and where an integration or workspace should take over.
Action starts
A guest scans, reception seats, a waiter opens an order or a manager changes a table.
Context is attached
Table, guest, order, timing, notes and permissions stay with the action.
The responsible role receives it
Service staff sees service work, kitchen sees preparation work and managers see exceptions.
Service and payment complete
Ready status, handoff and checkout continue from the same context, including three split-bill methods.
Activity becomes management data
Revenue, guests, average check, table turnover, sales timing and profitability feed reporting and AI-assisted questions.
Behind the guest journey
Role workspaces and visible ticket states turn digital actions into accountable restaurant work.
The team can identify who owns the next action, which status proves completion and which metric should reflect the result.
6 role workspaces
Each role sees the queue, controls and status it is responsible for.
Owners, managers, service staff, kitchen, reservations and finance use focused views while the underlying restaurant context remains shared.
4 kitchen ticket states
Received, preparing, ready and handed off stay visible across the service chain.
The kitchen can focus on preparation while service staff and managers see the status needed for the next handoff.
Map the real operation
Map one real restaurant journey through all 5 steps.
Bring a booking, table order, kitchen handoff or payment flow. We will identify the action, context, role, status and metric at every step.